Returns & Exchanges
We want you to be fully satisfied with your Oliver Spencer purchase, which is why we offer a straightforward 14-day return window for all unworn and tagged items. Please ensure all garments are returned in their original packaging to guarantee a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original shipping box or a secure alternative, ensuring all original designer tags and labels are still attached.
Ship the Parcel
Affix the provided pre-paid shipping label to the outside of your package and drop it off at your nearest authorized courier collection point.
Receive Your Refund
Once our warehouse team has inspected the returned goods, your refund will be processed to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing